Simple Steps Can Help Avoid Frozen Pipes During the Holiday Weekend

 As cold weather is forecast to arrive later this week, Tennessee American Water reminds its customers to take steps to prepare their homes and avoid frozen pipes and potential costly repairs.

“With extreme low temperatures predicted this long holiday weekend, we recommend that customers take a few simple steps to help protect their pipes from freezing,” said Tennessee American Water Vice President of Operations Doug Wagner. “Completing these tasks ahead of time can save the stress and cost of dealing with potential damaged pipes.”

Property owners are responsible for maintenance of the water service line from the meter to the house, as well as any in-home pipes. Frozen water lines typically occur in areas such as crawl spaces or along the outside walls where unprotected plumbing tends to be more vulnerable to the elements. Customers are encouraged to do the following:

• Disconnect garden hoses from your home. If you have an irrigation system, make sure it is turned off and drained.
• Search your house for uninsulated water pipes, especially in unheated areas. Check attics, crawl spaces, and outside walls. Consider wrapping pipes with insulation sleeves. Newspaper or fabric can also be used.
• Seal cracks and holes in outside walls and foundations with caulking to keep cold air away from pipes.

Once cold weather arrives, follow these tips:

• Set the thermostat no lower than 55 degrees if you’re going out of town. Although you may be able to get away with a lower temperature, this setting is safe for pipes.
• When below-freezing temperatures occur, keep a slow trickle of water flowing through faucets supplied by pipes that run through unheated or unprotected spaces. This will help prevent the water in pipes from freezing.
• Keep kitchen and bathroom cabinet doors open to allow warm air to circulate

around the pipes.

• Make sure you know where your main water shut-off valve is located inside your home so that you can shut off your water quickly in the event of a water pipe leak. This valve is often located in a utility room, closet or in the basement or crawlspace. This is important to know in a non-emergency situation as well, like making a repair on a small leak on a toilet or sink.

If your pipes do freeze:

• Shut off the water immediately.   Don’t attempt to thaw pipes without first turning off the main shut-off valve.
• Thaw pipes with warm air.  You can melt the frozen water in the pipe by warming air around it with a hair dryer or space heater.  Be sure not to leave the space heater unattended and avoid the use of kerosene or open flames.
• Be careful turning water back on.  Once pipes are thawed, slowly turn the water back on and check pipes and joints for cracks or leaks.