RINGGOLD – Catoosa County Government announced the launch of TextMyGov, a smart technology that empowers citizens with immediate access to government services by using their mobile phone’s messaging service. TextMyGov provides 24/7 help with reporting issues and finding information on the go by texting to (706) 406-6200.
“TextMyGov makes connecting with county services even more convenient for the citizens we serve, no matter what day or time they want to engage with us,”said Catoosa County Government Relations and Community Affairs Director Claude Craig. “Thanks to our partnership with TextMyGov and iWorQ, people can skip a phone call and get answers to questions, report issues, find links to individual departments on Catoosa.com, upload photos and videos all through text messaging.”
To get started with TextMyGov citizens can text “Hi” to (706) 406-6200 and they will receive a welcome message with brief, simple instructions to guide them through the process. They may also begin by texting keywords like “pothole”, “traffic light”, “street sign” or “animal”. If citizens are requesting information about Catoosa County Government services,they can text keywords like “building permits” and get immediate links to those services on Catoosa.com.
Once citizens text message their information, photos, or videos to report issues of concern via TextMyGov they will receive a request number that they can use to track the status of their report by clicking on the “TextMyGov Tracking” link located under the “Contact Us” section on the lower left side of Catoosa.com.
“We strive to make Catoosa County Government as transparent and accessible as possible, and TextMyGov is our newest tool that citizens have to connect with us,” said Catoosa County Commission Chairman Steven M. Henry. “Because texting is now the most used form of communication, people no longer have to use a computer or make a call to our departments.”
About TextMyGov
TextMyGov was built and developed to open up communication with local agencies and citizens. TextMyGov is a simple, no downloads required service for cities and counties to set up a local phone number that citizens can use to text information. With a one-word text, citizens can be sent answers from the government’s website and receive informative links. They can report service issues, code violations, vandalism and more. Citizens can tap into all the services of a local government like permits, licenses and more just through texting. Visit textmygov.com for more information.
About iWorQ
iWorQ has been providing web-based solutions to local government agencies since 2001. They were the first in the market to provide an entirely web-based solution and is the only company to offer a suite of more than 20 web-based applications in their market. These applications include building permits, planning, zoning, rentals, code enforcement, abatement, work orders, inspections, fleet and fuel tracking, pavement management, stormwater MS4 compliance, stormwater permitting, facility management, and more. iWorQ applications have a responsive interface that is easy to use on any mobile device. Visit iworq.com for more information.
About Catoosa County, Georgia
Catoosa County is home to nearly 70,000 people in northwest Georgia and is a thriving suburban community with outstanding public schools and quality of lifethat is connected with the growing Chattanooga, Tennessee metropolitan area.Learn more at Catoosa.com and follow Catoosa County Government pages on Facebook, Twitter and Instagram.
